We do our best to ensure that issues are resolved as they arise. If parents have any concerns they can discuss them with the class teacher directly. This is usually done at the end of the school day, or during a parent consultation, or by appointment.  However, we do recognise that from time to time it may be necessary for situations to be escalated to a higher level and, in these instances, we have adopted the Surrey Schools Complaints procedure.

The information regarding the complaints procedure is available in the policies section of our document library or in the file below.

Date 2019-11-21
File Size 443.5 KB